Patient Resources

best-dentist-penfield-ny

If you’ve been searching for the best dentist Penfield, NY, has to offer – your search is over! With a focus on excellent customer service, we provide affordable, friendly dentistry for you and your entire family.

Payment

Our office is a fee-for-service office and payment arrangements must be made at the time of treatment. For extensive treatment plans, we are happy to help you make financing arrangements. Methods of payment we accept include:

  • Cash
  • Check
  • Debit Card
  • Visa
  • MasterCard
  • Discover
  • American Express

Insurance

We are network providers for Blue Cross and Blue Shield of Rochester, Health Economics, Guardian, Delta Dental, and MetLife. We will help process most dental claims and will assist you in maximizing your dental insurance reimbursement. We will do our best to help you with any concerns or issues with your dental insurance, but please remember, dental insurance is a contract between the insured party, the employer, and the insurance company. As a result, though we may assist you in submitting claims to your insurance carrier, we do not guarantee coverage or resolution of any insurance problems or specific claims.

Third-Party Payment Plans

We offer financial arrangements through CareCredit. This plan allows you to pay for dental work over an extended period of time, often at 0% interest. CareCredit affords many of our patients the option to complete large cosmetic or restorative work while still staying within their budget. Please contact our office for an application form or CareCredit direct for further information.

24-Hour Appointment Cancellation Policy

Please realize our time is valuable and as a result we will need 24 hour’s notice for any cancelled appointments or a $25 cancellation fee may be incurred. Please call our office at 37-Smile to reschedule or cancel any appointment. Thank you for your understanding in this matter.

Infection Control

Our office maintains the most rigorous and stringent precautions to ensure your family’s safety. We ALWAYS wear gloves and masks. All instruments and hand pieces are heat-sterilized on-site using the latest innovations in sterilization technology. Many of our supplies are “one-use-only” to ensure additional measures of safety. Dr. Sanon has also served on the Board of Directors of a national dental organization dealing with infection control in dentistry. Rest assured–your safety is our primary concern!